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Frequantly Asked Questions

Have Questions about our service and app? Have a look at our FAQ below, which consists of the most popular questions usually asked, if you don’t see your question below, check out our Business FAQ alternatively you are more than welcome to message us or call us and we will be more then happy to assist you!

Our app is free. To download and register the app costs nothing and you can use our personal emergency feature.

This is a service fee when you choose to use our Domestic Human Resources or Financial Services connected to the mobile app. The app is always free.

This refers to the services we provide to domestic employers, to ensure that they manage their domestic workers according to the law. We link certain parts of the mobile app to enable domestic employers and employees to do things according to law.
Yes, you can! We also have a mobile wallet that you can use for family members. It is easy and safe.

It is like a bank account in a mobile app.  One person transfers money for someone else to use e.g. domestic employers to employees, or a husband to his wife.

The MiVoice wallet is cheaper, and we add features to it that no bank can give you. When you use our mobile wallet for a family member or an employee, you get our emergency response service for free. With it, you can get the help of armed response or an ambulance, with the click of a button!

Yes, of course!  It is really easy, but just in case you do struggle, we have a full support desk that can help you in Isi-Zulu, Isi-Xhosa, Se-Sotho, English, or Afrikaans
Yes. You simply unsubscribe within the app and all your information will be deleted from our system. 

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Submit your employer’s details below and we’ll contact them on your behalf!

Choose your journey

MiVoice Offers Benefits and advantages to businesses, employees and domestics, choose the best option below to learn more about benefits and how to get started below

Are you a Business Employer

Are you a Business Employee

Are you a Domestic Employer / Employee